About Us
La Clinica de La Raza is one of the largest community-based clinics in the state of California. Since its beginnings in 1971, La Clinica has been reforming healthcare one community at a time by providing comprehensive services to under-served patient populations. We provide a fast paced, innovative work environment with a strong patient-centered focus and commitment to quality care. We place a high value on collaboration, mutual respect, cooperation and consensus building. With an outstanding multi-disciplinary team, we provide an array of services including: adult medicine, pediatrics, dental, optical, women’s health, prenatal and postnatal care, preventive medicine, community health and nutrition education, adolescent services, mental health, integrated behavioral health services, case management, referral services, pharmacy, radiology and lab. Last year, we provided care to over 61,000 patients. Today, we are sought out in the community as experts for the underserved population and are recognized as leaders in the prevention and treatment of chronic disease. With over 900 employees and 25 sites in Alameda, Contra Costa and Solano counties, La Clinica is poised to continue to grow and expand.
About the Position: Under general direction of the Family Medicine Medical Associate and the Triage clinical Manager the individual will be responsible for providing nursing services, medical triage of patients who call in or drop in for urgent care services in Family Medicine, Women’s Services, and Pediatrics. Individual will also provide direct patient care as needed.
Duties and Responsibllities: (Note the following are duties performed by employees in this classification. However, not all duties listed are necessarily performed by each individual in the classification. Employees may perform other related duties at an equivalent level.)
• Provides for routine and preventive primary, prenatal, chronic illness, urgent care, drop in/telephone triage and family planning care for patients, through regular clinica schedules, ordering diagnostic tests and preparing a plan for treatment necessary.
• Provides health education to patients regarding medical issues (i.e., asthma, diabetes, etc.,) and updates health education materials available in clinic as needed.
• Refer patients to outside specialty providers as needed, and follow up to ensure that patients’ medical and psycho-social needs are being met.
• Provides for nursing/clinical care of clients needing triage on call-in or drop-in basis which may include scheduling patients and performs nursing procedures (i.e., IV’s NST’s, etc.)
• Make suggestions for improvements in clinic flow, patient scheduling and service delivery.
• Participates in quality assurance chart reviews and audits.
• Collaborates professionally with interdisciplinary team members, including providers, health educators, medical assistants, registered nurses and case managers. Attends meetings as necessary.
• Consults with physicians on the management, assessment and treatment of specific cases as needed, and per protocol.
• Will be in both triage night call rotation and Saturday triage clinic.
• Other duties as assigned by supervisor.
